Warranty & Support
At LUNIQ, we’re committed to quality and customer confidence. Every device we produce is backed by a limited warranty and
dedicated support.
1-Year Warranty Coverage
All LUNIQ devices come with a 12-month limited warranty
from the date of purchase.
What’s covered:
- Manufacturing defects
- Electrical or functional faults under normal use
- Malfunctioning components
What’s not covered:
- Damage caused by misuse, accidents, or unauthorized repairs
- Cosmetic wear and tear
- Consumable parts (like straps or detachable accessories)
If your device qualifies under warranty, we’ll repair,
replace, or refund it at our discretion.
Support & Troubleshooting
Need help using your LUNIQ product or experiencing a technical issue?
Our support team is here to assist you with:
- Device setup
- Troubleshooting
- Replacement parts
- Usage guidance
Email: support@luniqbeauty.com
Response Time: Within 1–2 business days
How to Make a Warranty Claim
1. Email us with:
- Your order number
- Description of the issue
- A photo or short video (if applicable)
2. Our team will confirm your claim eligibility and guide you through next steps.