Warranty & Support

At LUNIQ, we’re committed to quality and customer confidence. Every device we produce is backed by a limited warranty and
dedicated support. 

1-Year Warranty Coverage

All LUNIQ devices come with a 12-month limited warranty
from the date of purchase. 

What’s covered:

  • Manufacturing defects
  • Electrical or functional faults under normal use
  • Malfunctioning components

 What’s not covered:

  • Damage caused by misuse, accidents, or unauthorized repairs
  • Cosmetic wear and tear
  • Consumable parts (like straps or detachable accessories)

 If your device qualifies under warranty, we’ll repair,
replace, or refund it at our discretion.

 Support & Troubleshooting

Need help using your LUNIQ product or experiencing a technical issue?

 Our support team is here to assist you with:

  • Device setup
  • Troubleshooting
  • Replacement parts
  • Usage guidance

 Email: support@luniqbeauty.com

Response Time: Within 1–2 business days


How to Make a Warranty Claim

1.  Email us with:

  • Your order number
  • Description of the issue
  • A photo or short video (if applicable)

2.   Our team will confirm your claim eligibility and guide you through next steps.